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Staff

AACMA National Office Staff

 

CEO - Don Sutherland

 


Master of Business Administration
Graduate Diploma in Economics
Bachelor of Arts (Education)


Contact the CEO regarding the following:

   Governance      
   Legal Issues & Claims      
   Regulation & Registration   
   Complaints      
   Policy Issues      
   Board Liaison      
   Operational Issues    
   Financial Oversight

   
Member Services Manager - Caroline Hsu


Bachelor of Physiotherapy
Master of Information Technology


Contact Membership regarding the following:

  Member Services
  Member Practice Support
  Examinations
  Oversight of Membership Administration
  Member Policies & Procedures
  Member Information & Advice
 
Accounts & General Administration - Yan Zhang

Master of Business (Professional Accounting)
CPA Australia

             
Contact Accounts regarding the following:  

  Accounts Payable
  Accounts Receivable
  Annual Membership Fees
  Fees Payment Plans
  Events Registration Processing
  Fee Payment Plans
  Yellow Pages Listings
  All other accounts enquiries

   
Administration Officer (Membership) - Li Wei


Bachelor of Agriculture and Forestry Economic Management

Contact
Membership Administration regarding the following:

  Member & Student Application Forms
 
Applications in Progress
  Change of membership status
  Health Fund Enquiries
  Annual Accreditation Certificates
  Member Profile form updates
  FAC, PI, CPD certificates and annual compliance  
  
Accreditation Committee Liaison and Support

   
Communications Officer - Janina Manalo

Bachelor of Journalism
Bachelor of Arts (Economics)


Contact Communications regarding the following:

  AACMA Publications (Jing-Luo [Member Newsletter], Annual
  Report)
  Australian Journal of Acupuncture and Chinese
  Medicine (AJACM)

  Member Communications (E-news)      
  AACMA Member Webpages (New & Updates)
  AACMA Social Media      
  Display Advertising
  Classifieds Ads      
  Media Liaison  
  Member Product Development (Brochures etc.)
   
Frontline Administration/Reception - Elizabeth Thomas

Contact Reception regarding the following:

  Office reception & administration       
  Member Product & DVD Orders       
  Practitioner Referrals       
  Various Member Enquiries
  Annual Fee Payments & accounts enquiries
  Event Registrations (annual Conference & State Committee 
  events)
  Contact Point for CEO           

   
Casual Administration Support - TBA


  General Administration Assistance
  Reception Support

   
Events and General Administration - TBA
   
Contact Events and General Administration regarding the following:

  Events & Conferences         
  State Committee (events & committee liaison)       
  AACMAC - AACMA Annual Conferences (event 
  management, trade displays and sponsorship)       
  CPD Program and CPD credit points approvals   
  Diary dates    
  Office Administration